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Recycling Program
General Questions
What types of organizations can participate in the program?
Is there a time limit to your program?
What types of materials do you provide to help us get the program up and running?
Is there any risk associated with handling printer cartridges?
Cartridge Recycling
What kinds of cartridges qualify for points?
Why don't you assign points to all cartridges?
I have cartridges to turn in that aren't on your list, what should I do with them?
Why don't you accept ribbon cartridges?
We have unopened cartridges but we do not have a printer that can use them. Can we recycle them and earn points?
Cell Phone Recycling
Do all old cell phones qualify for recycling?
Do I need to send in any of the accessories with my cell phone?
What Can We Earn
Can we redeem points for MAC and PC compatible technology products?
What kinds of technology products can I earn with your program?
What kind of playground equipment can I earn with your program?
Why don't you show the points required to purchase playground equipment?
What kind of sports/recreation equipment can I earn through your program?
How do I get a hard copy of your Product Catalog?
Business Support
Does a business have to register in order to support my school/organization?
How does a business officially adopt our school/organization?
Is there a fee to a business that becomes a supporter?
Shipping Cartridges and Cell Phones
Do I need to supply my own boxes for shipping collected cartridges and cell phones?
Do I need to pay to ship the boxes to you?
Where can I get collection boxes?
How do I get UPS to pick up my cartridges?
Can I use a carrier other than UPS to ship my cartridges?
Do I need to fill in any paperwork in order to ship my cartridges?
Can I just get prepaid labels for my own boxes?
Business Support
I don't know my school/organization's ID number, what should I do?
Can I designate more than one school/organization?
How can I see the points I have earned for my organization?
Can separate departments within a company register for this program?
Who pays for the shipping to send in the cartridges?
Do I need to take my cartridges to the school/organization that I am supporting?
Do all of the cartridges qualify for points?
I have a large quantity of cartridges to send, are there other shipping options?
How do I get the boxes to return the cartridges?
Rewards Catalog
How are the products in your catalog priced?
Can I order directly from FundingFactory Partners?
What if I can't find what I'm looking for in the Rewards Catalog?
Can I change my mind after I've placed an order?
Why do I need a $25 minimum order per vendor?
What if I receive a damaged product?
Technical Equipment
How can I spend my points?
How does the FundingFactory and CDW-G partnership work?
Who pays for shipping?
Playground Equipment
Who is GameTime?
Can I order playground equipment from a company other than GameTime?
How can I get a GameTime catalog?
Sports and Recreation Equipment
Who is FlagHouse?
Our school is interested in other sports/recreation equipment than what's on the website. Is there more for us to choose from?
How can I get a FlagHouse catalog?
Points & Cash Rewards
Points
What are points?
Why do you offer points?
How are points converted to cash?
Do points expire?
What is the advantage of using points?
Cash Rewards
What is the advantage of the CashRewards Program?
Registering
How do I register?
Is there a fee to register?
Why do I need to supply an email address when I register?
Other schools/organizations in my area are already participating. Should I even bother signing up?
Our school/organization is already recycling cartridges, why should we switch to FundingFactory?
I lost my password, what should I do?